DoubleTree Alana Waikiki
Lovely and modern accommodations
Back to DoubleTree Alana Waikiki
The hotel was our choice at the last minute after the ilikai closed all at once during the week of July 8. We checked in the rooms were smelly, possibly mildew and mold. The showers had mold growing inside of them. We asked for another room to be given one with a little less mold growing. Tried to leave early but was told had to pay a 50 dollar early check out fee. They offered a 50th state deal which was not a deal. We were told we would have 50 dollars deducted from our last night but later found out you had to use the 50 dollars as a credit for their dining, a spa or something else. Total rip off. Not at all a Hilton Hotel.
Reviewed by: Katrena from on Jul 20 2009
We could not tolerate the mold/mildew smell. The Embassy Suites is so much better, especially if you ask for a view of the pool. There are many many other hotels that are closer to the beach, or right on the beach rather than the Doubletree.
Reviewed by: A Yahoo! Contributor from on Feb 09 2009
We were at this hotel for 1 week during Christmas time. Check in was bad because they could not find any connecting room at 1st and later found one but it was 1 king for one room and 2 queen beds for the 2nd room. Our original plan was 2 rooms with 2 queen beds per room. We had to pay extra for a rolled away bed each night. The room was small and the bathroon was the most disappointing thing - the tub was so small and I am a petite person and it is very small to me. The room had that muddy smell and I am not sure why. I will not stay here again the next time in HI!
Reviewed by: Concerned mom from on Jan 01 2009
I found the rooms shabby and out of date. Tried to cancel (48 hours in advance), but was forced to pay for one night because of 72 hour cancellation policy. Is it fair? I think not, but they fought hard based on the "written policy". Shame on you Doubletree!
Reviewed by: Deborah from on Nov 07 2008
the hotel was great. the room was great. balcony coud use plants. the food was great. the pool was great. the service was great. i would stay here again.
Reviewed by: golfgrll from on Jul 31 2008
Our stay at the Double Tree Alana Hotel in Honolulu last week proved to be somewhat disappointing. The staff at the desk were very cordial, the room itself was just okay - the rug was buckled in areas and certainly didn't look fresh - the bathroom left a whole lot to be desired -- that tub measured 22" by 33"! And the shelf over the sink made it impossible to use the sink comfortably. The fitness area was outdoors facing a brick wall by the pool and consisted of two broken treadmills, one elliptical machine that did not work properly and a bike with a seat that could not be adjusted. The elevators were soooo slow, but our biggest concern was with our balconies. Both had deep cracks in the structures - one of the rails was actually loosened -- I took pictures of this, should you care to review them. The location was fine for us as I wanted an area I could walk in. We were literally down the street from the big Hilton which I enjoyed visiting, but I am surprised and saddened to think the Hilton would accept this Double Tree hotel as part of their hotel family.
Reviewed by: regina from on Mar 18 2008
Very friendly staff, great rate next to waikiki beach. The pool is really nice and the penthouse is superb. The breakfast buffet is only 11.00, very good deal for Waikiki. Valet parking only @ 22.00 per night.
Reviewed by: A Yahoo! Contributor from on Mar 04 2008
It was in a great location and amazing price. The romance package was an unbelievable price. It made my husband and my honeymoon unforgettable. There is a little restaurant on the corner right next door call Cheeseburger Waikiki. The best Cheeseburger ever! The beach is in walking distance and so are some of the best shops. The breakfast was mediocre and the sparling wine not very good but their cookies they give you when you check in are amazing! If anyone asked me I would tell them to stay here!
Reviewed by: Kathy B from on Jul 10 2007
Staying for business and this is adequate for that. The king bed suite is nice that you can close off the bedroom; The room comes with a wet bar and mini fridge, but no microwave for reheating food. One of the the biggest downsides to the king suite is that they are all placed right behind the elevator shafts, so there is a lot of noise from the elevators. Bathroom is good size, but really not enough lighting, the shower curtain is not adequate, and not enough towel racks to hang the towels. Forget about the view, unless you like looking at other peoples' condos :) Ala Moana Blvd can be very noisy at times too. Internet in the room is pricey (go figure - you can get it free at Super 8!), but there is also local wireless service available for cheaper with daily and weekly rates.
Reviewed by: A Yahoo! Contributor from on May 01 2007
The staff was nice and helpful!!! They have the true "Aloha Spirit." From the moment we got there... The valet staff was excellent and front desk staff have a lot of knowledge about the island (from restaurants to place to go out) I'm sold as a return guest!!!
Reviewed by: A Yahoo! Contributor from on Jul 30 2006
Reviewed by: MyTravelGuide on Sep 29, 2005
everything is nice, however, they don't have self parking so we cannot save money on that. nice hotel. you should come... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
Great rooms - esp. the bed and shower. I would stay again w/o... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
The hotel was very clean and the staff was very courteous. I could not have asked for a better experience. Front desk... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
Very nice hotel. Friendly people. Caution, when driving, be prepared to know which way is in and... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
Not bad for Honolulu... (read more)
Lovely and modern accommodations
Back to DoubleTree Alana Waikiki
The hotel was our choice at the last minute after the ilikai closed all at once during the week of July 8. We checked in the rooms were smelly, possibly mildew and mold. The showers had mold growing inside of them. We asked for another room to be given one with a little less mold growing. Tried to leave early but was told had to pay a 50 dollar early check out fee. They offered a 50th state deal which was not a deal. We were told we would have 50 dollars deducted from our last night but later found out you had to use the 50 dollars as a credit for their dining, a spa or something else. Total rip off. Not at all a Hilton Hotel.
Reviewed by: Katrena from on Jul 20 2009
We could not tolerate the mold/mildew smell. The Embassy Suites is so much better, especially if you ask for a view of the pool. There are many many other hotels that are closer to the beach, or right on the beach rather than the Doubletree.
Reviewed by: A Yahoo! Contributor from on Feb 09 2009
We were at this hotel for 1 week during Christmas time. Check in was bad because they could not find any connecting room at 1st and later found one but it was 1 king for one room and 2 queen beds for the 2nd room. Our original plan was 2 rooms with 2 queen beds per room. We had to pay extra for a rolled away bed each night. The room was small and the bathroon was the most disappointing thing - the tub was so small and I am a petite person and it is very small to me. The room had that muddy smell and I am not sure why. I will not stay here again the next time in HI!
Reviewed by: Concerned mom from on Jan 01 2009
I found the rooms shabby and out of date. Tried to cancel (48 hours in advance), but was forced to pay for one night because of 72 hour cancellation policy. Is it fair? I think not, but they fought hard based on the "written policy". Shame on you Doubletree!
Reviewed by: Deborah from on Nov 07 2008
the hotel was great. the room was great. balcony coud use plants. the food was great. the pool was great. the service was great. i would stay here again.
Reviewed by: golfgrll from on Jul 31 2008
Our stay at the Double Tree Alana Hotel in Honolulu last week proved to be somewhat disappointing. The staff at the desk were very cordial, the room itself was just okay - the rug was buckled in areas and certainly didn't look fresh - the bathroom left a whole lot to be desired -- that tub measured 22" by 33"! And the shelf over the sink made it impossible to use the sink comfortably. The fitness area was outdoors facing a brick wall by the pool and consisted of two broken treadmills, one elliptical machine that did not work properly and a bike with a seat that could not be adjusted. The elevators were soooo slow, but our biggest concern was with our balconies. Both had deep cracks in the structures - one of the rails was actually loosened -- I took pictures of this, should you care to review them. The location was fine for us as I wanted an area I could walk in. We were literally down the street from the big Hilton which I enjoyed visiting, but I am surprised and saddened to think the Hilton would accept this Double Tree hotel as part of their hotel family.
Reviewed by: regina from on Mar 18 2008
Very friendly staff, great rate next to waikiki beach. The pool is really nice and the penthouse is superb. The breakfast buffet is only 11.00, very good deal for Waikiki. Valet parking only @ 22.00 per night.
Reviewed by: A Yahoo! Contributor from on Mar 04 2008
It was in a great location and amazing price. The romance package was an unbelievable price. It made my husband and my honeymoon unforgettable. There is a little restaurant on the corner right next door call Cheeseburger Waikiki. The best Cheeseburger ever! The beach is in walking distance and so are some of the best shops. The breakfast was mediocre and the sparling wine not very good but their cookies they give you when you check in are amazing! If anyone asked me I would tell them to stay here!
Reviewed by: Kathy B from on Jul 10 2007
Staying for business and this is adequate for that. The king bed suite is nice that you can close off the bedroom; The room comes with a wet bar and mini fridge, but no microwave for reheating food. One of the the biggest downsides to the king suite is that they are all placed right behind the elevator shafts, so there is a lot of noise from the elevators. Bathroom is good size, but really not enough lighting, the shower curtain is not adequate, and not enough towel racks to hang the towels. Forget about the view, unless you like looking at other peoples' condos :) Ala Moana Blvd can be very noisy at times too. Internet in the room is pricey (go figure - you can get it free at Super 8!), but there is also local wireless service available for cheaper with daily and weekly rates.
Reviewed by: A Yahoo! Contributor from on May 01 2007
The staff was nice and helpful!!! They have the true "Aloha Spirit." From the moment we got there... The valet staff was excellent and front desk staff have a lot of knowledge about the island (from restaurants to place to go out) I'm sold as a return guest!!!
Reviewed by: A Yahoo! Contributor from on Jul 30 2006
Reviewed by: MyTravelGuide on Sep 29, 2005
everything is nice, however, they don't have self parking so we cannot save money on that. nice hotel. you should come... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
Great rooms - esp. the bed and shower. I would stay again w/o... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
The hotel was very clean and the staff was very courteous. I could not have asked for a better experience. Front desk... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
Very nice hotel. Friendly people. Caution, when driving, be prepared to know which way is in and... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
Not bad for Honolulu... (read more)
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