Westin St. Louis
Luxury Hotel in the Heart of Downtown
Back to Westin St. Louis
If you’re looking for a quiet room – you might want to look elsewhere. I had an awful experience coupled with even worse customer service that has resulted in going out of my way (and for my employees) to avoid all Westin properties.
Reviewed by: Daniel from on Nov 27 2009
My husband and I stayed here this weekend for a week away from the military base. The hotel was great! The bed is amazingly comfortable and the bathroom is probably the best hotel bathroom ever! The double massaging shower head is awesome and so is the extra long tub. And there is a LOT of counter space.
Reviewed by: Laura from on Sep 28 2009
The room was very nice, although we were put in a different room than we were told, and we were charged a more expensive price for a lesser quality room. They put us in the right room, but still charged us more. Also, we were not told that we would have to pay $18 to park. Just letting everyone know what to expect, since it is not explained by the staff.
Reviewed by: Unhappy from on Feb 09 2009
We absolutely love to stay at this hotel. You could throw a rock and hit the baseball stadium and the metra train stops right at your doorstep.
Reviewed by: Tiffany from on Aug 30 2006
i love it the daycare thing is cool. it was very fun there i loved it. my room was very relaxing it was like i was at home.
Reviewed by: A Yahoo! Contributor from on Apr 10 2006
The Westin is not what I expected. It was a nice hotel but for the money I spent, I was dissapointed that I had to pay more which over the limit. When I first arrived, I had to put a $50 deposit down on the room in addition to the original cost of the room. I did not know anything about this deposit and was not informed about it when I made reservations over the phone. What if I did not have the $50. Then when my boyfriend and I went to the room, there was a refrigerator that needed a key to it and to obtain that, we were told we had to put a $150 deposit down. We had to get room service to get a refrigerator that had no lock or charge connected with it. There was no microwave. We had to pay for every local phone call. Basically I am saying is that this hotel is expensive to begin with and they did not even have the basics that most inexpensive hotels have such as the Drury Inn. Unless you plan on spending more than you paid for the room itself, such as $200-$300 more, I suggest that bring extra money or do not come at all because you will feel like you have been sucked dry with your money.
Reviewed by: Tiffany from on Feb 15 2006
Loved the bed, the high end linen and heavenly comfortor.
Reviewed by: A Yahoo! Contributor from on Oct 26 2005
location close to the air port,nice room, clean,eases to down town st. louis to bush staton.eases ascess to east st, louis.see you soon,i love the location, convenient,to restaurants and bars.
Reviewed by: A Yahoo! Contributor from on Oct 01 2005
The staff, the location, and the accomodations make the Westin St Louis the best hotel to stay at in St. Louis.
Reviewed by: SeanR from on Oct 01 2005
I would stay here just for the bed and the comfort! The "heavenly" beds are the best bed I have ever slept in!
Reviewed by: Chrystal from on Sep 27 2005
Luxury Hotel in the Heart of Downtown
Back to Westin St. Louis
If you’re looking for a quiet room – you might want to look elsewhere. I had an awful experience coupled with even worse customer service that has resulted in going out of my way (and for my employees) to avoid all Westin properties.
Reviewed by: Daniel from on Nov 27 2009
My husband and I stayed here this weekend for a week away from the military base. The hotel was great! The bed is amazingly comfortable and the bathroom is probably the best hotel bathroom ever! The double massaging shower head is awesome and so is the extra long tub. And there is a LOT of counter space.
Reviewed by: Laura from on Sep 28 2009
The room was very nice, although we were put in a different room than we were told, and we were charged a more expensive price for a lesser quality room. They put us in the right room, but still charged us more. Also, we were not told that we would have to pay $18 to park. Just letting everyone know what to expect, since it is not explained by the staff.
Reviewed by: Unhappy from on Feb 09 2009
We absolutely love to stay at this hotel. You could throw a rock and hit the baseball stadium and the metra train stops right at your doorstep.
Reviewed by: Tiffany from on Aug 30 2006
i love it the daycare thing is cool. it was very fun there i loved it. my room was very relaxing it was like i was at home.
Reviewed by: A Yahoo! Contributor from on Apr 10 2006
The Westin is not what I expected. It was a nice hotel but for the money I spent, I was dissapointed that I had to pay more which over the limit. When I first arrived, I had to put a $50 deposit down on the room in addition to the original cost of the room. I did not know anything about this deposit and was not informed about it when I made reservations over the phone. What if I did not have the $50. Then when my boyfriend and I went to the room, there was a refrigerator that needed a key to it and to obtain that, we were told we had to put a $150 deposit down. We had to get room service to get a refrigerator that had no lock or charge connected with it. There was no microwave. We had to pay for every local phone call. Basically I am saying is that this hotel is expensive to begin with and they did not even have the basics that most inexpensive hotels have such as the Drury Inn. Unless you plan on spending more than you paid for the room itself, such as $200-$300 more, I suggest that bring extra money or do not come at all because you will feel like you have been sucked dry with your money.
Reviewed by: Tiffany from on Feb 15 2006
Loved the bed, the high end linen and heavenly comfortor.
Reviewed by: A Yahoo! Contributor from on Oct 26 2005
location close to the air port,nice room, clean,eases to down town st. louis to bush staton.eases ascess to east st, louis.see you soon,i love the location, convenient,to restaurants and bars.
Reviewed by: A Yahoo! Contributor from on Oct 01 2005
The staff, the location, and the accomodations make the Westin St Louis the best hotel to stay at in St. Louis.
Reviewed by: SeanR from on Oct 01 2005
I would stay here just for the bed and the comfort! The "heavenly" beds are the best bed I have ever slept in!
Reviewed by: Chrystal from on Sep 27 2005
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