Sheraton Chicago Hotel & Towers
In the Heart of Chicago
Back to Sheraton Chicago Hotel & Towers
Beautiful hotel and great location - but way..too much money for New Year's Eve!! I felt taken advantage of by the mark up for one night! I was told that I would have a Play Station in my room, and then found out they had none! I was also told that I could upgrade to the club level and it was not possible when I signed in. I paid extra in advance to get in to my room early - I arrived at the same time as my other family (who did not pay for the early arrival) and they let us both in at the same time!! (12:30) A bottled water is $5.95and they don't offer any kind of continental breakfast. The valet service ruined my tire and rim... and the hotel was quick to say that they have no responsibility over the valet service. There is no hot tub by the pool... The best thing going here is the 'one shot' Starbucks cup of coffee! I would not stay here again.
Reviewed by: Rebecca from on Jan 05 2009
Let me say this was our first trip to Chicago, just 2 of us.Upon Arrival we were informed they upgraded are room, wow if this was an upgrade I hate to see the other. We were given a Lake View, problem was it was a inside corner room, so the building (how it sticks out)blocked any view to the right & the center was blocked by a bigger building, so yes you could see the lake to the left if you stood at a certain point.
Reviewed by: TMAN from on Jul 22 2008
Beautiful lobby, comfortable beds, awesome view from our room, friendly staff...what else can I ask for?!
Reviewed by: MMF from on Jul 21 2008
The housekeeping ladies start quite late, most days hitting our room around 2-3pm.
Reviewed by: A Yahoo! Contributor from on Jul 07 2008
Our original room was on the 17th floor and we found the walls and door to be paper thin! It was a Friday night and it seemed like we happened to be there with many parties going on (of course it was our anniversary weekend...) Nobody seemed to be excessively loud, yet we could hear every word said and door closed or opened.
Reviewed by: Kalissa from on Jul 01 2008
The Sheraton located on North water in Chicago boast as a family hotel however when my children were just being kids the security threatened to ask us to leave. Also before check out the manager informed me that I would have to pay a higher rate for the night we spent there just because the kids (7,8,9) were being too noisy for the gest in the room across the hall. I would not recommend this hotel to any family
Reviewed by: A Yahoo! Contributor from on Feb 04 2008
We stayed at the Sheraton for our anniversary and had a great time. Enjoyed the bar located in the hotel. Great location . . . steps from the Magnificant Mile as well as Navy Pier. Staff was friendly and helpful. Bathroom was a little cramped. Could barely clear the toliet when opening and closing the door. Overall was a great place and would definitely go back.
Reviewed by: KimberleeD from on Jan 22 2008
This hotel service is totally good. Furthermore, we can go there by any transportation from airport. Approximatly, 4.5miles from airport and we can use train, taxi and public bus. Also, there are run shuttle which service of this hotel!!!!
Reviewed by: A Yahoo! Contributor from on Nov 26 2007
Good size room for a downtown hotel. GREAT swimming pool, and exercise facility. Shula's Rocks! Superb view. Just a block away from killer shopping on Mag Mile.
Reviewed by: Dennis K from on Nov 21 2007
service is HORRIBLE. MANAGER is nice though. i wish that the service was a little nicer and friendlier. we asked for two beds and kept receiving a king sized when we have 4 people staying in the same room.
Reviewed by: A Yahoo! Contributor from on Nov 12 2007
In the Heart of Chicago
Back to Sheraton Chicago Hotel & Towers
Beautiful hotel and great location - but way..too much money for New Year's Eve!! I felt taken advantage of by the mark up for one night! I was told that I would have a Play Station in my room, and then found out they had none! I was also told that I could upgrade to the club level and it was not possible when I signed in. I paid extra in advance to get in to my room early - I arrived at the same time as my other family (who did not pay for the early arrival) and they let us both in at the same time!! (12:30) A bottled water is $5.95and they don't offer any kind of continental breakfast. The valet service ruined my tire and rim... and the hotel was quick to say that they have no responsibility over the valet service. There is no hot tub by the pool... The best thing going here is the 'one shot' Starbucks cup of coffee! I would not stay here again.
Reviewed by: Rebecca from on Jan 05 2009
Let me say this was our first trip to Chicago, just 2 of us.Upon Arrival we were informed they upgraded are room, wow if this was an upgrade I hate to see the other. We were given a Lake View, problem was it was a inside corner room, so the building (how it sticks out)blocked any view to the right & the center was blocked by a bigger building, so yes you could see the lake to the left if you stood at a certain point.
Reviewed by: TMAN from on Jul 22 2008
Beautiful lobby, comfortable beds, awesome view from our room, friendly staff...what else can I ask for?!
Reviewed by: MMF from on Jul 21 2008
The housekeeping ladies start quite late, most days hitting our room around 2-3pm.
Reviewed by: A Yahoo! Contributor from on Jul 07 2008
Our original room was on the 17th floor and we found the walls and door to be paper thin! It was a Friday night and it seemed like we happened to be there with many parties going on (of course it was our anniversary weekend...) Nobody seemed to be excessively loud, yet we could hear every word said and door closed or opened.
Reviewed by: Kalissa from on Jul 01 2008
The Sheraton located on North water in Chicago boast as a family hotel however when my children were just being kids the security threatened to ask us to leave. Also before check out the manager informed me that I would have to pay a higher rate for the night we spent there just because the kids (7,8,9) were being too noisy for the gest in the room across the hall. I would not recommend this hotel to any family
Reviewed by: A Yahoo! Contributor from on Feb 04 2008
We stayed at the Sheraton for our anniversary and had a great time. Enjoyed the bar located in the hotel. Great location . . . steps from the Magnificant Mile as well as Navy Pier. Staff was friendly and helpful. Bathroom was a little cramped. Could barely clear the toliet when opening and closing the door. Overall was a great place and would definitely go back.
Reviewed by: KimberleeD from on Jan 22 2008
This hotel service is totally good. Furthermore, we can go there by any transportation from airport. Approximatly, 4.5miles from airport and we can use train, taxi and public bus. Also, there are run shuttle which service of this hotel!!!!
Reviewed by: A Yahoo! Contributor from on Nov 26 2007
Good size room for a downtown hotel. GREAT swimming pool, and exercise facility. Shula's Rocks! Superb view. Just a block away from killer shopping on Mag Mile.
Reviewed by: Dennis K from on Nov 21 2007
service is HORRIBLE. MANAGER is nice though. i wish that the service was a little nicer and friendlier. we asked for two beds and kept receiving a king sized when we have 4 people staying in the same room.
Reviewed by: A Yahoo! Contributor from on Nov 12 2007
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