Back to Westin Harbour Castle (The) Good for a weekend stay I stayed here for a conference. Although the bathroom looked like it could use a harder scrub, the room was large and comfortable with a great view of the lake. Yes, the location is a bit out of the way, but it is only a 10 minute (or less!) walk to Union Station. The service was supper friendly! I could not believe it. The food was over priced, but delicious.
Reviewed by: Claire from on Sep 14 2009 Great Hotel!! The breakfast buffet was absolutely fabulous!
Reviewed by: A Yahoo! Contributor from on Mar 21 2008 bed bugs my room had bed bugs, then when I went to another hotel, the bed bugs were in our luggage and then infested our loveyl room.
Reviewed by: A Yahoo! Contributor from on Nov 24 2007 It was just Alright Overall the hotel was nice, but the furniture in the room was dusty... especially under the flat screen television. We had also ordered a continental breakfast in the morning, "a basket of pastries, fresh fruit, juice, coffee, water", which turned out to be one pastry and about 5 small peices of fruit for the two of us. We actually had to call down to service and ask for our actual order, which he argued to me over the fact that what we had ordered was not what we received.
Reviewed by: A Yahoo! Contributor from on Nov 06 2007 Bed bug bites I was bitten by bedbugs when I stayed a night at Westin, which left several itchy red welts that form straight lines on my thigh. Buyer Beware.
Reviewed by: A Yahoo! Contributor from on Aug 21 2007 Great bed and amazing view My sisters and I stayed here for two nights and enjoyed our stay very much. The bed was luxurious and the view spectacular. There was a definite lack of information about services in the room - was the coffee free or would we be charged? Was there a fee to wear the slippers and robes they provided?
Reviewed by: A Yahoo! Contributor from on Mar 20 2007 How Amazing Harbour Castle is great! They pool/hot tub were clean and the pool area(deck) was comforting. Our family has been there 5 times already!!!!!
Reviewed by: A Yahoo! Contributor from on Jan 17 2007 Loved the beds! I have to say that my favorite part about staying at the Westin Harbour Castle was that they had excellent pillows and beds. The duvet was a down (or synthetic?) and so warm and cozy.
Reviewed by: Sara from on Jan 04 2007 Some of the poorest quality cusomter care I have ever received I recently stayed at the Westin Harbour Castle in order to attend a medical conference nearby and was disgusted at the level of service that I received. The hotel itself was nothing out of the ordinary but it was the level of customer care at the desk that left me speechless. The desk clerk had us waiting at the desk for over 30minutes without giving us a word. He simply took our payment and without a 'thank you' or 'goodbye' he walked away. Atrocious. Whatever you do, do not stay at a hotel that makes you feel like cattle as this one does.
Reviewed by: Nick G from on Nov 15 2006 Dont Bother! My husband visited the Westin Oct 19-24,2006 for a veterinary conference. Despite a $350.00/per night room, it was lacking.