Sheraton Waikiki Beach Resort
Sophisticated, versatile, central
Back to Sheraton Waikiki Beach Resort
Super location, Walking distance to shops and eating. Friendly staff. Room furniture was outdated but bed was comforatable and view was amazing. Stayed for our 25th. Recieved leis and champagne on arival which was nice. Can't wait to go back.
Reviewed by: A Yahoo! Contributor from on Aug 11 2009
we came in Feb of 09 alot of consruction that slowed the entrance to the pool/beach.The people were great but the rooms was old and tired. they looked like they were build and decorated in the 60sWe were upgraded to a suite on the 19 th floor birds eye view but a lower floor would have been better.The whole decor of the lobby and floors was very dated.Coffee shops ete open very late to use before any tours.
Reviewed by: A Yahoo! Contributor from on Mar 28 2009
Their is no access for handicap persons. The concierge has no knowledge of area and services. Pool closes at 5P - not so nuce when on vacation one would expect it to stay open later. Rooms have stains on carpet and cockroaches in rooms. Valet parking attendees are rude. Hotel restaurants food is expensive and terrible, served cold.
Reviewed by: A Yahoo! Contributor from on Mar 27 2009
It was a dream vacation that was truly realized. My wife and I would go back in a second. The room service was rather exorbitant, but it usually is at any vacation hotspot.
Reviewed by: A Yahoo! Contributor from on Sep 15 2008
MY WIFE AND I TAKE THIS TRIP EVERY YEAR FOR THE PAST 10 YEARS NOW. IN THE LAST 4 YEARS WE TOOK HER BROTHER AND HIS 2 KIDS. WE REALLY ENJOYED STAYING AT THE SHERATON WAIKIKI. LOCATION IS THE KEY FOR US AND THAT'S WHAT BRING'S US BACK TO THE SHERATON. LINDA OUR SERVER AT THE OCEAN TERRACE IS FANTASTIC... LAZ, OUR BELL BOY WAS ALWAYS THERE TO HELP US WITH ANYTHING. WE ALSO MET THE GERNERAL MANAGER. HE WAS VERY VERY FRIENDLY. ONCE AGAIN WE CAN'T WAIT TO GO BACK........... ALOOOHA AND VERY MUCH MAHALO TO THE STAFF OF SHERATON WAIKIKI
Reviewed by: A Yahoo! Contributor from on Sep 01 2008
the hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again.
Reviewed by: golfgrll from on Aug 04 2008
My husband and I travel to Hawaii a lot!! We always choose to stay at the Sheraton! It's location is very easy to get to and conveniently located near all the shops and busy area of Honolulu! It's walking distance from everything you need to do in Honolulu. The views of Diamond Head are breath taking! The hotel staff is very friendly and the rooms are clean! The only downside is you have to take a short 1 minute walk to the beach... and the pools here are not very big.
Reviewed by: A Yahoo! Contributor from on Jun 29 2008
We did not want to leave - ever!
Reviewed by: A Yahoo! Contributor from on Oct 20 2007
My husband and I couldn't of been more pleased with our room and the staff. We loved the shopping right there in the hotel, the entertainment, the view from our room was amazing! We loved the food so much that we ate every meal at the hotel. The concierge met our every need with planning our daily tours and activities. Yes, the decor was a bit outdated in the room, but it was our honeymoon, we barely noticed! The staff was extremely friendly and helpful. I guess I cannot say enough. Our experience was extraordinary and we dream of returning all the time. I would recommend and have recommended this hotel, especiallly for first time visitors to Hawaii. The staff was knowledgeable to the tourist attractions and were able to stear us in the right direction making the most of our 9 days! My only regret was that we didn't have two weeks!
Reviewed by: A Yahoo! Contributor from on May 13 2007
I really liked the location of the hotel. We were right next to the infamous pink Royal Hawaiian Hotel, steps away from shopping and restaurants, and an excellent view of Diamond Head. I especially liked the way the pool area was setup. You had a direct view of the ocean instead of a crowded beach with sunbathers and joggers like the other hotels. But, easy access and a quick stroll would put you in the mix if desired. The rooms were modern and scarce. Which wasn't that big of a deal, because the focus was not to stay in the room and lounge. The downside would have to be the customer service in respect to communication. We were misinformed on where to park our rental and were not given the proper parking pass upon check-in. We were also led to believe that parking was included in the reservation, but upon checking out we were charged. After review of the bill, we contacted the hotel customer service and reached a very unhelpful representative whose only reply was "your word against theirs" and "do you have it in writing". We were disappointed in how the call was handled. Other than that, the hotel was fine. For future reference, we will remember to print our travel confirmations make sure anything included is in writing to avoid future miscommunication.
Reviewed by: sha from on May 07 2007
Reviewed by: MyTravelGuide on Sep 29, 2005
This is a large hotel with many connections, though it feels more like a cruise ship than an island paradise.... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
The Sheraton is located in convenient walking distance to most everything in Waikiki. The staff was very helpful and... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
Great location right in the middle of much to do. Great beach and buffet. The rooms are being renovated and they are in... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
Location is terrific for Waikiki. The room needs a make-over. Many evidences of worn, not fitting properly, loose,... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
Terrible hotel. Definitely not a resort. Lazy staff. When I inquired about activities they told me that they had coin... (read more)
Sophisticated, versatile, central
Back to Sheraton Waikiki Beach Resort
Super location, Walking distance to shops and eating. Friendly staff. Room furniture was outdated but bed was comforatable and view was amazing. Stayed for our 25th. Recieved leis and champagne on arival which was nice. Can't wait to go back.
Reviewed by: A Yahoo! Contributor from on Aug 11 2009
we came in Feb of 09 alot of consruction that slowed the entrance to the pool/beach.The people were great but the rooms was old and tired. they looked like they were build and decorated in the 60sWe were upgraded to a suite on the 19 th floor birds eye view but a lower floor would have been better.The whole decor of the lobby and floors was very dated.Coffee shops ete open very late to use before any tours.
Reviewed by: A Yahoo! Contributor from on Mar 28 2009
Their is no access for handicap persons. The concierge has no knowledge of area and services. Pool closes at 5P - not so nuce when on vacation one would expect it to stay open later. Rooms have stains on carpet and cockroaches in rooms. Valet parking attendees are rude. Hotel restaurants food is expensive and terrible, served cold.
Reviewed by: A Yahoo! Contributor from on Mar 27 2009
It was a dream vacation that was truly realized. My wife and I would go back in a second. The room service was rather exorbitant, but it usually is at any vacation hotspot.
Reviewed by: A Yahoo! Contributor from on Sep 15 2008
MY WIFE AND I TAKE THIS TRIP EVERY YEAR FOR THE PAST 10 YEARS NOW. IN THE LAST 4 YEARS WE TOOK HER BROTHER AND HIS 2 KIDS. WE REALLY ENJOYED STAYING AT THE SHERATON WAIKIKI. LOCATION IS THE KEY FOR US AND THAT'S WHAT BRING'S US BACK TO THE SHERATON. LINDA OUR SERVER AT THE OCEAN TERRACE IS FANTASTIC... LAZ, OUR BELL BOY WAS ALWAYS THERE TO HELP US WITH ANYTHING. WE ALSO MET THE GERNERAL MANAGER. HE WAS VERY VERY FRIENDLY. ONCE AGAIN WE CAN'T WAIT TO GO BACK........... ALOOOHA AND VERY MUCH MAHALO TO THE STAFF OF SHERATON WAIKIKI
Reviewed by: A Yahoo! Contributor from on Sep 01 2008
the hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again.
Reviewed by: golfgrll from on Aug 04 2008
My husband and I travel to Hawaii a lot!! We always choose to stay at the Sheraton! It's location is very easy to get to and conveniently located near all the shops and busy area of Honolulu! It's walking distance from everything you need to do in Honolulu. The views of Diamond Head are breath taking! The hotel staff is very friendly and the rooms are clean! The only downside is you have to take a short 1 minute walk to the beach... and the pools here are not very big.
Reviewed by: A Yahoo! Contributor from on Jun 29 2008
We did not want to leave - ever!
Reviewed by: A Yahoo! Contributor from on Oct 20 2007
My husband and I couldn't of been more pleased with our room and the staff. We loved the shopping right there in the hotel, the entertainment, the view from our room was amazing! We loved the food so much that we ate every meal at the hotel. The concierge met our every need with planning our daily tours and activities. Yes, the decor was a bit outdated in the room, but it was our honeymoon, we barely noticed! The staff was extremely friendly and helpful. I guess I cannot say enough. Our experience was extraordinary and we dream of returning all the time. I would recommend and have recommended this hotel, especiallly for first time visitors to Hawaii. The staff was knowledgeable to the tourist attractions and were able to stear us in the right direction making the most of our 9 days! My only regret was that we didn't have two weeks!
Reviewed by: A Yahoo! Contributor from on May 13 2007
I really liked the location of the hotel. We were right next to the infamous pink Royal Hawaiian Hotel, steps away from shopping and restaurants, and an excellent view of Diamond Head. I especially liked the way the pool area was setup. You had a direct view of the ocean instead of a crowded beach with sunbathers and joggers like the other hotels. But, easy access and a quick stroll would put you in the mix if desired. The rooms were modern and scarce. Which wasn't that big of a deal, because the focus was not to stay in the room and lounge. The downside would have to be the customer service in respect to communication. We were misinformed on where to park our rental and were not given the proper parking pass upon check-in. We were also led to believe that parking was included in the reservation, but upon checking out we were charged. After review of the bill, we contacted the hotel customer service and reached a very unhelpful representative whose only reply was "your word against theirs" and "do you have it in writing". We were disappointed in how the call was handled. Other than that, the hotel was fine. For future reference, we will remember to print our travel confirmations make sure anything included is in writing to avoid future miscommunication.
Reviewed by: sha from on May 07 2007
Reviewed by: MyTravelGuide on Sep 29, 2005
This is a large hotel with many connections, though it feels more like a cruise ship than an island paradise.... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
The Sheraton is located in convenient walking distance to most everything in Waikiki. The staff was very helpful and... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
Great location right in the middle of much to do. Great beach and buffet. The rooms are being renovated and they are in... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
Location is terrific for Waikiki. The room needs a make-over. Many evidences of worn, not fitting properly, loose,... (read more)
Reviewed by: MyTravelGuide on Sep 29, 2005
Terrible hotel. Definitely not a resort. Lazy staff. When I inquired about activities they told me that they had coin... (read more)
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