Fairmont Hotel (The)
Grand Landmark
Back to Fairmont Hotel (The)
The hotel staff were very professional and treated us like royalty. They upgraded our room, the view was wonderful of the bay, Golden Gate Bridge and Alcatraz. The only problem was in the morning, the windows had fogged up and we could no longer see our beautiful view. My husband said that someone in the hotel told him that there was a problem with the ventilation system in the building. We stayed in the tower. So, next time we will ask to stay in another part of the building, unless they fix the problem.
Reviewed by: Irma from on Nov 21 2009
We had a late nite check in so the standard room we booked was oversold. We were upgraded to a 1 bedroom 750 sq feet suite. The bed was so comfy. I got food poison from the Tonga Room Restaurant so I stayed in bed all day. The maid were really nice and accomodating. I asked them not to clean my room until the afternoon. When they came, they hurried up so I can go back to the room and rest. I left them a nice tip. When I asked them to bring me more soap, they wouldn't accept another tip from me. The lobby was really relaxing with nice piano music at nite. The service was fabulous. The only thing I didn't like about the room is that the towel are really rough. The heater didn't work. I loved the way the room was decorated, with a lot of Victorian charm. I had a relaxing time sitting in the hotel coffee shop watching the cable car come by while listening to classical music the coffee shop played. I really enjoyed this relaxing stay on Nob Hill. The hotel is just a quick 15 min walk up the hill from Union Square. You can see the beautiful ocean. Our room was in the older tower which can use some paint. The bathroom floor was worn but the room overall was very clean.
Reviewed by: A Yahoo! Contributor from on Oct 05 2009
As frequent travelers we have come to expect a certain base level of customer service from a luxury hotel. Despite its good reviews Fairmont San Francisco fell short of our expectations. Check in went smoothly and the front desk was pleasant. Our room however smelled distinctly of smoke. We always ask for non-smoking rooms so we called the front desk to be sure it was. They informed us that the entire hotel is non-smoking and that they would be moving us to a better room. We were asked to wait in this room for the bell boy who would bring us keys and help us to our new room. The problem was now we were waiting in a room that reeked of smoke. We put our bags by the door and waited. We waited 20 minutes before getting a knock on the door which was house keeping. They had been told the room was vacated and were checking to see it was alright for the next guests. At that point I called down to the front desk. The phone rang and rang. When we did reach a person it was not the front desk and they needed to transfer us. We started to wonder wether the keys on the phone were correctly marked. Upon reaching the front desk the girl was short with us barely listening to our inquiry before snapping, “we are very busy.” As she was moaning that it was probably given to the bell boy and she would have to find out who it was given to... there was a knock at the door. A rushed bell boy who handed me the keys and ran off without helping us with our luggage or showing us to our room. No apology for the delay or for the room.
Reviewed by: Jenny from on Aug 26 2009
The rooms are not very insulated for noise. You can hear the room next to you very clearly. When people would shut their room doors, it would make our room shake, like an earthquake. The rooms have very poor noise insulation and you can even hear the t.v in the room next to you. I will never stay there again!
Reviewed by: A Yahoo! Contributor from on Jul 26 2009
Why would you stay anywehere else?? We we're married during our stay and was upgraded for free, ate breakfast in the Laurel court daily and were made to feel as if we were the only couple in the hotel. We received attention from the staff and we were given a lietime of memories. We walked all over the city and the location is central to all the attractions. Walking up Nob Hill after a few drinks about town can be challenging, but worth it. Take the plunge and get it done. The ONLY negative was $50 per day for parking. So, use the BART or Trolley's or simply the shoe string express. Parking is a bear in the city.
Reviewed by: A Yahoo! Contributor from on Apr 13 2009
Although the Hotel is beautiful I had a view of the back roof from the Fifth floor.Make sure to request a higher floor. I was thoroughly disappointed in the bathroom towels. Both my daughter and myself used the towels and wash clothes and are faces bled from these very rough linens. Motel 6 has softer towels. Dont forget to add into your budget the $60 parking fee per night for your car,
Reviewed by: Laura from on Jul 23 2008
Hotel lobby just beautiful, lot's of history in this hotel. Great large room with lovely views of the bay, Alcatraz and the Coit tower.
Reviewed by: A Yahoo! Contributor from on Jul 13 2008
MY WIFE AND I STAYED AT THE FAIRMONT FOR THE FIRST TIME IN AUGUST OF 2007 AND WERE TRULY SURPRISED HAVINGSTAYED ELSWHERE IN THE CITY.wONDERFUL VIEWS EASY ACCESS TO CABLE CARS AND A BEAUTIFUL HOTEL RESTAURANT AND SERVICE WERE WONDERFUL. WILL STAY AGAIN WHENE IN THE CITY FROM NORTH CAROLINE. YHE CITY WAS NICE IN AUGUST, 70'S, COMPARED TO 90'S IN NC.
Reviewed by: A Yahoo! Contributor from on Oct 30 2007
If you're into romance, luxury, sensuality and great views, this hotel is for you!!!! I love it here and we'll be staying here the day before New Year's Eve!
Reviewed by: A Yahoo! User from on Oct 24 2006
My husband and I went to San Francisco for our honeymoon.San Francisco is beautiful, but we had a terrible bed when we stayed at the fairmont, the bed was so lumpy and hard my husband was waking up every 2 hrs and me I would wake up with a really bad backache. They advised us if we wanted a better room we would have to pay an extra $30, for the price we paid it should have been a better bed, we paid $272 per night for 10 days. When we made reservations they stated we would get a king size bed,it was more like a queen. The room that we were in the cabinet that holds the TV was really dusty on top. All and all it was a poor value for $272 a night, but we loved the city but the hotel was awful and we learned our lesson.
Reviewed by: A Yahoo! Contributor from on Oct 19 2006
Grand Landmark
Back to Fairmont Hotel (The)
The hotel staff were very professional and treated us like royalty. They upgraded our room, the view was wonderful of the bay, Golden Gate Bridge and Alcatraz. The only problem was in the morning, the windows had fogged up and we could no longer see our beautiful view. My husband said that someone in the hotel told him that there was a problem with the ventilation system in the building. We stayed in the tower. So, next time we will ask to stay in another part of the building, unless they fix the problem.
Reviewed by: Irma from on Nov 21 2009
We had a late nite check in so the standard room we booked was oversold. We were upgraded to a 1 bedroom 750 sq feet suite. The bed was so comfy. I got food poison from the Tonga Room Restaurant so I stayed in bed all day. The maid were really nice and accomodating. I asked them not to clean my room until the afternoon. When they came, they hurried up so I can go back to the room and rest. I left them a nice tip. When I asked them to bring me more soap, they wouldn't accept another tip from me. The lobby was really relaxing with nice piano music at nite. The service was fabulous. The only thing I didn't like about the room is that the towel are really rough. The heater didn't work. I loved the way the room was decorated, with a lot of Victorian charm. I had a relaxing time sitting in the hotel coffee shop watching the cable car come by while listening to classical music the coffee shop played. I really enjoyed this relaxing stay on Nob Hill. The hotel is just a quick 15 min walk up the hill from Union Square. You can see the beautiful ocean. Our room was in the older tower which can use some paint. The bathroom floor was worn but the room overall was very clean.
Reviewed by: A Yahoo! Contributor from on Oct 05 2009
As frequent travelers we have come to expect a certain base level of customer service from a luxury hotel. Despite its good reviews Fairmont San Francisco fell short of our expectations. Check in went smoothly and the front desk was pleasant. Our room however smelled distinctly of smoke. We always ask for non-smoking rooms so we called the front desk to be sure it was. They informed us that the entire hotel is non-smoking and that they would be moving us to a better room. We were asked to wait in this room for the bell boy who would bring us keys and help us to our new room. The problem was now we were waiting in a room that reeked of smoke. We put our bags by the door and waited. We waited 20 minutes before getting a knock on the door which was house keeping. They had been told the room was vacated and were checking to see it was alright for the next guests. At that point I called down to the front desk. The phone rang and rang. When we did reach a person it was not the front desk and they needed to transfer us. We started to wonder wether the keys on the phone were correctly marked. Upon reaching the front desk the girl was short with us barely listening to our inquiry before snapping, “we are very busy.” As she was moaning that it was probably given to the bell boy and she would have to find out who it was given to... there was a knock at the door. A rushed bell boy who handed me the keys and ran off without helping us with our luggage or showing us to our room. No apology for the delay or for the room.
Reviewed by: Jenny from on Aug 26 2009
The rooms are not very insulated for noise. You can hear the room next to you very clearly. When people would shut their room doors, it would make our room shake, like an earthquake. The rooms have very poor noise insulation and you can even hear the t.v in the room next to you. I will never stay there again!
Reviewed by: A Yahoo! Contributor from on Jul 26 2009
Why would you stay anywehere else?? We we're married during our stay and was upgraded for free, ate breakfast in the Laurel court daily and were made to feel as if we were the only couple in the hotel. We received attention from the staff and we were given a lietime of memories. We walked all over the city and the location is central to all the attractions. Walking up Nob Hill after a few drinks about town can be challenging, but worth it. Take the plunge and get it done. The ONLY negative was $50 per day for parking. So, use the BART or Trolley's or simply the shoe string express. Parking is a bear in the city.
Reviewed by: A Yahoo! Contributor from on Apr 13 2009
Although the Hotel is beautiful I had a view of the back roof from the Fifth floor.Make sure to request a higher floor. I was thoroughly disappointed in the bathroom towels. Both my daughter and myself used the towels and wash clothes and are faces bled from these very rough linens. Motel 6 has softer towels. Dont forget to add into your budget the $60 parking fee per night for your car,
Reviewed by: Laura from on Jul 23 2008
Hotel lobby just beautiful, lot's of history in this hotel. Great large room with lovely views of the bay, Alcatraz and the Coit tower.
Reviewed by: A Yahoo! Contributor from on Jul 13 2008
MY WIFE AND I STAYED AT THE FAIRMONT FOR THE FIRST TIME IN AUGUST OF 2007 AND WERE TRULY SURPRISED HAVINGSTAYED ELSWHERE IN THE CITY.wONDERFUL VIEWS EASY ACCESS TO CABLE CARS AND A BEAUTIFUL HOTEL RESTAURANT AND SERVICE WERE WONDERFUL. WILL STAY AGAIN WHENE IN THE CITY FROM NORTH CAROLINE. YHE CITY WAS NICE IN AUGUST, 70'S, COMPARED TO 90'S IN NC.
Reviewed by: A Yahoo! Contributor from on Oct 30 2007
If you're into romance, luxury, sensuality and great views, this hotel is for you!!!! I love it here and we'll be staying here the day before New Year's Eve!
Reviewed by: A Yahoo! User from on Oct 24 2006
My husband and I went to San Francisco for our honeymoon.San Francisco is beautiful, but we had a terrible bed when we stayed at the fairmont, the bed was so lumpy and hard my husband was waking up every 2 hrs and me I would wake up with a really bad backache. They advised us if we wanted a better room we would have to pay an extra $30, for the price we paid it should have been a better bed, we paid $272 per night for 10 days. When we made reservations they stated we would get a king size bed,it was more like a queen. The room that we were in the cabinet that holds the TV was really dusty on top. All and all it was a poor value for $272 a night, but we loved the city but the hotel was awful and we learned our lesson.
Reviewed by: A Yahoo! Contributor from on Oct 19 2006
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