Wilshire Grand
Location and Comfort
Back to Wilshire Grand
Rooms are way too small for your money, bathroom ridiculously small. Construction in the room right above us woke us up before 8 a.m. two days in a row; they offered no compensation for this (not even free parking) claiming that time in the morning is acceptable. Really? No. Save your money and go elsewhere.
Reviewed by: A Yahoo! Contributor from on Apr 12 2009
About the best thing the hotel offers is location and free internet. As far as everything else not worth it. Rooms are out dated, paper thin walls I can hear everything happening in the next room or in the hallway. No refrigerator, coffee maker. Hard to get the right water temp. in the shower. The tv is old. Not as expected from this type of hotel
Reviewed by: A Yahoo! Contributor from on Sep 21 2008
I was very apprehensive about our stay after reading some of the reviews.
Reviewed by: A Yahoo! Contributor from on Sep 11 2008
I stayed at the Wilshire Grand in late May through the first week of June in 2008, and found it to be a wholly pleasant experience.
Reviewed by: A Yahoo! Contributor from on Aug 13 2008
This was probably a lovely hotel in the 50's, however nothing has changed since then. Extremely dated and worn carpets and furnishings. A/C is non- existent. They still provide "bedspreads" on the beds. Sinks drain slow as molasses. Walls are thin; I think there was a kindergarten next door! Beds are lumpy and soft. I think you get the jist.
Reviewed by: lovestotravel from on Jul 19 2008
We stayed at the Wilshire Grand Hotel in Los Angeles in October of 2007. Our car was thoroughly ransacked while in the Wilshire Grand hotel valet overnight. The car was not forced open so either hotel valet employees left it unlocked or they left the keys unprotected and someone else opened it. Several small items were stolen totaling approx. $500.00. This is not a fancy car (2000 Expedition) and the items stolen were my daughter's canvas book bag with her homework and a math calculator inside, my old tennis bag with my Bolle sunglasses inside (they left the $300.00 racquet) and a few other small items that you would not think about taking to the room. I guess if I had left visible cash or a Prada bag or a Rolex watch in the car I would understand that I was tempting fate but come on, A DIRTY CANVAS BOOK BAG????? I truly thought that the hotel would step up and compensate us for our small loses. Then I received a letter from the insurance company stating that nothing would be done as the hotel is "not responsible for anything left inside the car, just the car itself." So after numerous phone calls to various hotel employees we are left with a very bad experience and no compensation whatsoever. Really horrible experience with both security and hotel staff. By the way, if you want to park at the hotel you have to use the valet parking...the self parking is in a seperate building across the street. Being unfamiliar with the area we felt our safest bet was to park with the hotel valet. Big mistake!!! Stay here at your own risk!
Reviewed by: Janet S from on Feb 05 2008
It has been years since I stayed in downtown LA. What a shock! SAD !! This hotel is showing it's age and wear. The room is tiny, the bathroom is even tinier, the paint is chipping, the TV is old and tiny. The internet connection will not stay connected. We are here on business and a major foreign company is picking up the tab or we would move. The Best Western on I-5 was much cleaner, larger, nicer. The Hyatt in Seoul is much nicer so you can't blame the Korean ownership.
Reviewed by: A Yahoo! Contributor from on Jan 24 2008
I accompanied my wife who was attending a conf. here and from reading the reviews was a little uneasy about it. While I agree with many of the complaints about the property--nice lobby, but sorely in need of updates in the rooms, bathrooms are ridiculously small, a/c not working, etc. However, we stayed at this property for 6 nights and I would go back. Room was clean, a/c was almost too cold, but overall nice sized room and while the carpeting and furnishings look late 80s and the hallways on the floors are worn, I was able to get past that. Staff were all helpful, pool is a great size for a downtown hotel, gym is one of the largest I've ever used, in-room free Internet was a little slow but was ok, multiple on-site restaurants where we had dinner, cafe and nice gift shop. Area is strictly commercial, but Metra is across the street as is a substantial food court, Rite Aid, etc. if you want to avoid gift shop's $2 waters and sodas as we did. Downtown area is typical of most cities with vagrants and homeless around, but none were hostile. Area is definitely coming back too with all the commercial development, but there are blocks with a lot of still boarded up store fronts.
Reviewed by: A Yahoo! Contributor from on Sep 26 2007
This hotel is definitely not worth the price. The hotel appears to be quite luxurious based on the website photos. However, the rooms are not well insulated. Everything that takes place in the hall and neighboring rooms can be heard. Also, the rooms are small and not particularly clean. Be prepared to wait at least 20 minutes to retrieve your car from valet parking. Finally, the City Grill restaurant is extremely expensive for the quality of food served.
Reviewed by: Valerie from on Aug 16 2007
When you enter the hotel you are welcomed to a nice lobby, pretty modern with nice staff. However when we stepped into our hotel room we were shocked at the 80's style furniture (white plastic with gold trimming). I felt like the Best Western was looking at better that the stained sheets, which were so bleached they were stiff. The wall had this line that look like asbestos was coming out of the wall. The free internet was very slow as well. The only positive that I can think of was the soap from Bath and Beyond.
Reviewed by: A Yahoo! Contributor from on Aug 02 2007
Location and Comfort
Back to Wilshire Grand
Rooms are way too small for your money, bathroom ridiculously small. Construction in the room right above us woke us up before 8 a.m. two days in a row; they offered no compensation for this (not even free parking) claiming that time in the morning is acceptable. Really? No. Save your money and go elsewhere.
Reviewed by: A Yahoo! Contributor from on Apr 12 2009
About the best thing the hotel offers is location and free internet. As far as everything else not worth it. Rooms are out dated, paper thin walls I can hear everything happening in the next room or in the hallway. No refrigerator, coffee maker. Hard to get the right water temp. in the shower. The tv is old. Not as expected from this type of hotel
Reviewed by: A Yahoo! Contributor from on Sep 21 2008
I was very apprehensive about our stay after reading some of the reviews.
Reviewed by: A Yahoo! Contributor from on Sep 11 2008
I stayed at the Wilshire Grand in late May through the first week of June in 2008, and found it to be a wholly pleasant experience.
Reviewed by: A Yahoo! Contributor from on Aug 13 2008
This was probably a lovely hotel in the 50's, however nothing has changed since then. Extremely dated and worn carpets and furnishings. A/C is non- existent. They still provide "bedspreads" on the beds. Sinks drain slow as molasses. Walls are thin; I think there was a kindergarten next door! Beds are lumpy and soft. I think you get the jist.
Reviewed by: lovestotravel from on Jul 19 2008
We stayed at the Wilshire Grand Hotel in Los Angeles in October of 2007. Our car was thoroughly ransacked while in the Wilshire Grand hotel valet overnight. The car was not forced open so either hotel valet employees left it unlocked or they left the keys unprotected and someone else opened it. Several small items were stolen totaling approx. $500.00. This is not a fancy car (2000 Expedition) and the items stolen were my daughter's canvas book bag with her homework and a math calculator inside, my old tennis bag with my Bolle sunglasses inside (they left the $300.00 racquet) and a few other small items that you would not think about taking to the room. I guess if I had left visible cash or a Prada bag or a Rolex watch in the car I would understand that I was tempting fate but come on, A DIRTY CANVAS BOOK BAG????? I truly thought that the hotel would step up and compensate us for our small loses. Then I received a letter from the insurance company stating that nothing would be done as the hotel is "not responsible for anything left inside the car, just the car itself." So after numerous phone calls to various hotel employees we are left with a very bad experience and no compensation whatsoever. Really horrible experience with both security and hotel staff. By the way, if you want to park at the hotel you have to use the valet parking...the self parking is in a seperate building across the street. Being unfamiliar with the area we felt our safest bet was to park with the hotel valet. Big mistake!!! Stay here at your own risk!
Reviewed by: Janet S from on Feb 05 2008
It has been years since I stayed in downtown LA. What a shock! SAD !! This hotel is showing it's age and wear. The room is tiny, the bathroom is even tinier, the paint is chipping, the TV is old and tiny. The internet connection will not stay connected. We are here on business and a major foreign company is picking up the tab or we would move. The Best Western on I-5 was much cleaner, larger, nicer. The Hyatt in Seoul is much nicer so you can't blame the Korean ownership.
Reviewed by: A Yahoo! Contributor from on Jan 24 2008
I accompanied my wife who was attending a conf. here and from reading the reviews was a little uneasy about it. While I agree with many of the complaints about the property--nice lobby, but sorely in need of updates in the rooms, bathrooms are ridiculously small, a/c not working, etc. However, we stayed at this property for 6 nights and I would go back. Room was clean, a/c was almost too cold, but overall nice sized room and while the carpeting and furnishings look late 80s and the hallways on the floors are worn, I was able to get past that. Staff were all helpful, pool is a great size for a downtown hotel, gym is one of the largest I've ever used, in-room free Internet was a little slow but was ok, multiple on-site restaurants where we had dinner, cafe and nice gift shop. Area is strictly commercial, but Metra is across the street as is a substantial food court, Rite Aid, etc. if you want to avoid gift shop's $2 waters and sodas as we did. Downtown area is typical of most cities with vagrants and homeless around, but none were hostile. Area is definitely coming back too with all the commercial development, but there are blocks with a lot of still boarded up store fronts.
Reviewed by: A Yahoo! Contributor from on Sep 26 2007
This hotel is definitely not worth the price. The hotel appears to be quite luxurious based on the website photos. However, the rooms are not well insulated. Everything that takes place in the hall and neighboring rooms can be heard. Also, the rooms are small and not particularly clean. Be prepared to wait at least 20 minutes to retrieve your car from valet parking. Finally, the City Grill restaurant is extremely expensive for the quality of food served.
Reviewed by: Valerie from on Aug 16 2007
When you enter the hotel you are welcomed to a nice lobby, pretty modern with nice staff. However when we stepped into our hotel room we were shocked at the 80's style furniture (white plastic with gold trimming). I felt like the Best Western was looking at better that the stained sheets, which were so bleached they were stiff. The wall had this line that look like asbestos was coming out of the wall. The free internet was very slow as well. The only positive that I can think of was the soap from Bath and Beyond.
Reviewed by: A Yahoo! Contributor from on Aug 02 2007
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