Grand America (The)
The City's Newest
Back to Grand America (The)
For the most part this hotel is top notch. I was disappointed that it cost $10.00 to sit in the steam room or walk on a tread mill. This is a per day cost on top of the other high costs. Very disappointing. If included in the room rate, this would have been seamless and a non-issue. Adding costs upon high costs adds insult to injury, and gives the perception of nickel and diming customers. ....otherwise a nice place. Garden Cafe food at lunch is outstanding!!! Rooms are spacious and facilities are beautiful.
Reviewed by: A Yahoo! Contributor from on Nov 20 2009
it is awesome!!!!!!!!!!!!!!!!!!!! this hotel is definitly 5 star
Reviewed by: A Yahoo! Contributor from on May 07 2009
An absolutely dynamic hotel, amazing service from an amazing staff. The only thing that is uncomfortable is the price. However as soon as you walk into your spacious room and out onto the balcony, you soon forget the price. This place has tons of conference space and amazing banquet facilities. There are few hotels out there that rival this one. It is Five Diamonds , and rightfully so.
Reviewed by: A Yahoo! Contributor from on Jan 12 2008
This is truly a world class hotel. The sunday bruch is probably the best in the country. It is an event, to say the least.
Reviewed by: A Yahoo! Contributor from on Jul 20 2007
The Best place to have High Tea. Wonderful Tea, food and Beautiful Harp Music. Perfect all around.
Reviewed by: Andromeda from on Nov 09 2006
High tea is wonderful here, great atmosphere, music, white tea and yummy treats...
Reviewed by: A Yahoo! Contributor from on Jul 06 2006
The front desk did not check me in properly. They called late at night, woke me up, and insisted it was "Urgent" that I come to the front desk to re-check in. When I said I would deal with it in the morning they were quite rude. When I came down the next day they continued to be rude.
Reviewed by: A Yahoo! Contributor from on Jun 13 2006
I stayed in the Grand America Hotel as a part of work duties that required my being on-site for a convention. Having never stayed before, I was not really sure what to expect. However, I was pleased to find that the atmosphere was both professional and relaxed.
Reviewed by: Red from on Mar 06 2006
Concierge was very helpful--helped us find discount ski rentals and ski tickets. Room service was excellent. High speed interconnect available, but it was not wireless.
Reviewed by: CynthiaP from on Feb 04 2006
One thing about this place is that the facility is breathtaking. It is obvious that great care and attention to detail were put into the building. However, if you go there for the service, you will be disappointed. I had to wait 45 minutes for my bags to be delivered to my room, and when I called to the bell desk for my bags, it was as if it was not a priority.
Reviewed by: A Yahoo! Contributor from on May 28 2005
The City's Newest
Back to Grand America (The)
For the most part this hotel is top notch. I was disappointed that it cost $10.00 to sit in the steam room or walk on a tread mill. This is a per day cost on top of the other high costs. Very disappointing. If included in the room rate, this would have been seamless and a non-issue. Adding costs upon high costs adds insult to injury, and gives the perception of nickel and diming customers. ....otherwise a nice place. Garden Cafe food at lunch is outstanding!!! Rooms are spacious and facilities are beautiful.
Reviewed by: A Yahoo! Contributor from on Nov 20 2009
it is awesome!!!!!!!!!!!!!!!!!!!! this hotel is definitly 5 star
Reviewed by: A Yahoo! Contributor from on May 07 2009
An absolutely dynamic hotel, amazing service from an amazing staff. The only thing that is uncomfortable is the price. However as soon as you walk into your spacious room and out onto the balcony, you soon forget the price. This place has tons of conference space and amazing banquet facilities. There are few hotels out there that rival this one. It is Five Diamonds , and rightfully so.
Reviewed by: A Yahoo! Contributor from on Jan 12 2008
This is truly a world class hotel. The sunday bruch is probably the best in the country. It is an event, to say the least.
Reviewed by: A Yahoo! Contributor from on Jul 20 2007
The Best place to have High Tea. Wonderful Tea, food and Beautiful Harp Music. Perfect all around.
Reviewed by: Andromeda from on Nov 09 2006
High tea is wonderful here, great atmosphere, music, white tea and yummy treats...
Reviewed by: A Yahoo! Contributor from on Jul 06 2006
The front desk did not check me in properly. They called late at night, woke me up, and insisted it was "Urgent" that I come to the front desk to re-check in. When I said I would deal with it in the morning they were quite rude. When I came down the next day they continued to be rude.
Reviewed by: A Yahoo! Contributor from on Jun 13 2006
I stayed in the Grand America Hotel as a part of work duties that required my being on-site for a convention. Having never stayed before, I was not really sure what to expect. However, I was pleased to find that the atmosphere was both professional and relaxed.
Reviewed by: Red from on Mar 06 2006
Concierge was very helpful--helped us find discount ski rentals and ski tickets. Room service was excellent. High speed interconnect available, but it was not wireless.
Reviewed by: CynthiaP from on Feb 04 2006
One thing about this place is that the facility is breathtaking. It is obvious that great care and attention to detail were put into the building. However, if you go there for the service, you will be disappointed. I had to wait 45 minutes for my bags to be delivered to my room, and when I called to the bell desk for my bags, it was as if it was not a priority.
Reviewed by: A Yahoo! Contributor from on May 28 2005
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