Back to Ashton Hotel (The) LOUD and short staffed Love the history of the place, decor, room. However, at 1:30 AM it sounded like Pete's pianobar was INSIDE our room. Also seemed that there was more work to do than staff to do it. Same person who got our car brought up our room service! I know in this economy we all door more with less people. Overall a good evening-just wish we would have known about the dueling pianos before we went to sleep so we would have just joined the party!
Reviewed by: Calico from on Jan 26 2009 Wedding Planner's delight I enjoyed being so close to the site (Bass Performance Hall), but I loved the service we had. The bell people worked overtime for us carting all our wedding gear up to the room and down again. And the coffee service in the morning was perfect timing (though a bit strong).
Reviewed by: Rhonni from on Nov 08 2007 Special Treatment I felt so welcome and special at this hotel. The room I stayed in was very nice, but the bathroom was my favorite. My only regret is that I didn't have a chance to take a soak in the tub which was perfect for a relaxing bath. I'm a frequent business traveler and the extra attention was much appreciated - it sets them apart from other nearby "luxury" chain hotels.
Reviewed by: Tracy from on Jan 31 2007 slacker service I was disappointed at the level of service at the Ashton. I asked for towels and a bar of soap and my request was ignored. I was also disappointed that the food in the restaurant wasn't particularly good and it was virtually empty.Management here seems to be a big problem. On a positive note, the beds are very comfortable.
Reviewed by: A Yahoo! Contributor from on Sep 22 2006 Online reservations not treated the same We were staying in the Ashton because of a building demolition party the next morning. When we showed to check in, we were informed that they were sealing the doors at 5 a.m. and were not letting anyone out until 11 a.m. (after the demolition). No one contacted us about these restrictions, although they said that they had tried to contact everyone or tell them when reservations were made.
Reviewed by: Frank M from on Mar 24 2006 I like it I like it a lot and it fun and more
Reviewed by: A Yahoo! Contributor from on Feb 28 2005 Expect the unexpected The personalized service sets this hotel appart from the crowd in downtown Fort Worth. over the years i have stayed at all of the 4 star and better hotels and this one truly shines. Albeit a bit pricing, if you have the option it is so refreshing to stay at a hotel where you are a name and not a number.
Reviewed by: A Yahoo! Contributor from on Feb 16 2005