Highlands Inn
The Gateway to Big Sur
Back to Highlands Inn
Wonderfully comfortable and luxurious bed & layout and fantastic view from spa suite. Nice full kitchen. Fantastic and convenient bath. Perfect place for senior but mobile couples to relax in and have as a base for exploring the Carmel & Big Sur areas.
Reviewed by: A Yahoo! Contributor from on Jul 24 2009
We stayed here one night for a wedding and were charged almost $600! The room was worn and flooring creaked and we heard our upstairs neighbors walking across the floor a lot. The Highlands Inn needs updating.
Reviewed by: A Yahoo! Contributor from on Jul 01 2009
Friendly service from the check-in staff to Sam the bellman. A beautiful property with amazing views. Nestled in the foothills overlooking the Pacific. Hat’s to the resort manager for the first class service and amenities.
Reviewed by: A Yahoo! Contributor from on Apr 21 2009
This place is stunning. My wife and I stayed there for a weekend with some friends. It was one of the best experiences we've ever had. The area is beautful, the view of the ocean is breathtaking and the rooms were excellent. And the drive down from San Francisco was wonderful. We keep looking for excuses to return.
Reviewed by: Fizzletooth Murderpants from on Dec 23 2008
The view from our room was absolutely breathtaking! The service was impeccable: we were greeted with bottles of wine, water, and a letter from the general manager. The staff was very professional and the room was kept perfectly clean. When we had a problem drawing the window shades, the miantenance staff was at the room fixing it in a matter of 5 minutes. I definitely recommend this hotel for any occasion, from special celebrations to family vacations. It will be memorable forever...
Reviewed by: JamesG from on Oct 08 2008
We recently completed a three night stay at the Highlands Inn. Need less to say I was quite disappointed. The grounds are nice and the staff was helpful, but the rooms are terrible. Felt like we were staying in a shoe box. They are so small, old, and poorly designed. We had an Ocean View King and there was no where to sit but on the bed or outside on the deck. The veiw was nice, but not sure the price and constant loud Highway 1 noise justified the price. I would be hard pressed to call this a 4 to 5 star resort, maybe at one point, but not any longer. The prices should be more like $200 considering what you get. Not sure we will be going back any time soon unless the prices come down, a lot!
Reviewed by: Susan ES from on Aug 22 2008
We booked the room for a special occasion and planned on staying two nights. We figured even if the weather was poor we could enjoy our lovely room. We had seen website pictures and heard wonderful stories of the spacious rooms with jacuzzi tubs. Well, apparently the rooms we'd seen and heard about have been sold as timeshares. The rooms available are much smaller and more along the lines of a Comfort Inn, for which we never would have paid these rates. (We stayed in an Ocean View King.) The decor is a mixture of old and remodel (i.e. granite counters in the bathroom, but old banged up woodwork and sun bleached carpet). We ended up canceling our second night, and only staying the first because we had dinner reservations nearby and didn't want to ruin a special occasion altogether.
Reviewed by: A Yahoo! Contributor from on Feb 20 2008
This has to be one of the WORST 4-5 star hotels where we have ever stayed. The rooms are outdated, ugly, and dirty. The staff is unresponsiveness and unattentive to basic needs (such as getting water). Room service is only available from 8-10 and there is no place around to obtain basic supplies (such as food). The food that we did get was just horrible. All this for a mere $600 per night (use your money wisely and stay in pebble beach instead for the same price and 100X the experience).
Reviewed by: A Yahoo! Contributor from on Jul 20 2007
Made reservations 6 months in advance and when we arrived we were given possibly the worst garden level room on the property. Had a great view of the walking path where people went to smoke and the parking lot beyond that. If you were careful and stood on a chair you could catch a glimpse of what looked like the ocean.
Reviewed by: A Yahoo! Contributor from on Jun 21 2007
The grounds are spectacular, but on the other hand the rooms are very poorly decorated and very unconfortable stale sofas and furnishings. The smoking should be left for outdoors only, many luxury hotels and cruises are changing to smoking in open lounges. To many people are developing allergies from ciggarette ingredients left behind.
Reviewed by: ana from on Jun 01 2007
The Gateway to Big Sur
Back to Highlands Inn
Wonderfully comfortable and luxurious bed & layout and fantastic view from spa suite. Nice full kitchen. Fantastic and convenient bath. Perfect place for senior but mobile couples to relax in and have as a base for exploring the Carmel & Big Sur areas.
Reviewed by: A Yahoo! Contributor from on Jul 24 2009
We stayed here one night for a wedding and were charged almost $600! The room was worn and flooring creaked and we heard our upstairs neighbors walking across the floor a lot. The Highlands Inn needs updating.
Reviewed by: A Yahoo! Contributor from on Jul 01 2009
Friendly service from the check-in staff to Sam the bellman. A beautiful property with amazing views. Nestled in the foothills overlooking the Pacific. Hat’s to the resort manager for the first class service and amenities.
Reviewed by: A Yahoo! Contributor from on Apr 21 2009
This place is stunning. My wife and I stayed there for a weekend with some friends. It was one of the best experiences we've ever had. The area is beautful, the view of the ocean is breathtaking and the rooms were excellent. And the drive down from San Francisco was wonderful. We keep looking for excuses to return.
Reviewed by: Fizzletooth Murderpants from on Dec 23 2008
The view from our room was absolutely breathtaking! The service was impeccable: we were greeted with bottles of wine, water, and a letter from the general manager. The staff was very professional and the room was kept perfectly clean. When we had a problem drawing the window shades, the miantenance staff was at the room fixing it in a matter of 5 minutes. I definitely recommend this hotel for any occasion, from special celebrations to family vacations. It will be memorable forever...
Reviewed by: JamesG from on Oct 08 2008
We recently completed a three night stay at the Highlands Inn. Need less to say I was quite disappointed. The grounds are nice and the staff was helpful, but the rooms are terrible. Felt like we were staying in a shoe box. They are so small, old, and poorly designed. We had an Ocean View King and there was no where to sit but on the bed or outside on the deck. The veiw was nice, but not sure the price and constant loud Highway 1 noise justified the price. I would be hard pressed to call this a 4 to 5 star resort, maybe at one point, but not any longer. The prices should be more like $200 considering what you get. Not sure we will be going back any time soon unless the prices come down, a lot!
Reviewed by: Susan ES from on Aug 22 2008
We booked the room for a special occasion and planned on staying two nights. We figured even if the weather was poor we could enjoy our lovely room. We had seen website pictures and heard wonderful stories of the spacious rooms with jacuzzi tubs. Well, apparently the rooms we'd seen and heard about have been sold as timeshares. The rooms available are much smaller and more along the lines of a Comfort Inn, for which we never would have paid these rates. (We stayed in an Ocean View King.) The decor is a mixture of old and remodel (i.e. granite counters in the bathroom, but old banged up woodwork and sun bleached carpet). We ended up canceling our second night, and only staying the first because we had dinner reservations nearby and didn't want to ruin a special occasion altogether.
Reviewed by: A Yahoo! Contributor from on Feb 20 2008
This has to be one of the WORST 4-5 star hotels where we have ever stayed. The rooms are outdated, ugly, and dirty. The staff is unresponsiveness and unattentive to basic needs (such as getting water). Room service is only available from 8-10 and there is no place around to obtain basic supplies (such as food). The food that we did get was just horrible. All this for a mere $600 per night (use your money wisely and stay in pebble beach instead for the same price and 100X the experience).
Reviewed by: A Yahoo! Contributor from on Jul 20 2007
Made reservations 6 months in advance and when we arrived we were given possibly the worst garden level room on the property. Had a great view of the walking path where people went to smoke and the parking lot beyond that. If you were careful and stood on a chair you could catch a glimpse of what looked like the ocean.
Reviewed by: A Yahoo! Contributor from on Jun 21 2007
The grounds are spectacular, but on the other hand the rooms are very poorly decorated and very unconfortable stale sofas and furnishings. The smoking should be left for outdoors only, many luxury hotels and cruises are changing to smoking in open lounges. To many people are developing allergies from ciggarette ingredients left behind.
Reviewed by: ana from on Jun 01 2007
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