Back to Heritage Hotel (The) stunning view... a very nice place to stay. it has great view of the famous sunset, great staffs especially at the riviera restaurant. i like the food very much and the service is quite commendable. i'll definitely be back!
Reviewed by: Izzy from on May 23 2009 Paying for Bugs We rented a no smoking room but could smell cigar smoke! Also found beetles in the bathroom and the air conditioner never got the room cool enough! Over priced!
Reviewed by: A Yahoo! Contributor from on Dec 02 2008 My Biggest Disappointment! I considered this hotel as the best place to stay when in a hurry, what I mean is, if you need to catch and early fly out of the city. This is a more decent place to stay with the so called 5 star amenities but my September 2007 travel was my biggest disappointment to this hotel. I have been staying this hotel as my lay over for quite some time.
Reviewed by: Chris from on Jan 07 2008 Bugs and No air The rooms need to be remodelled. Roaches, and water beetles in the bathrooms with peeling paint. The air didnt work and the room smelled like cigerettes and musty hot air. Beds were floppy and small. You could hear the traffic outside and neighbors next door. Way Expensive for the attitude of the hotel personnel and conditions of the rooms. Wont stay here again!
Reviewed by: A Yahoo! Contributor from on Jan 02 2008 Awful place to stay for families My family are like all families. We compromise on what we do when we go on vacation. What we do agree on is that we enjoy down to earth not snotty hotel people, a clean swimming pool, a work out room, and in the room we stay in we expect standard sized beds that are firm, no cigarette smell, a air conditioner that keeps the room cool, a bathroom that has a flushable toilet with good pressure in the shower with a small fridge to keep water or sodas cool. The food in the hotel is not that important but always nice when we find it is eatable.
Reviewed by: A Yahoo! Contributor from on Dec 27 2007 Over Rated and Over Priced The room was over rated and over priced. The air conditioning never got cool and the room had that odor associated with dirty air circulating and cigarettes; couldn’t open the windows to air the room as the windows were painted shut. The bathroom needs to be overhauled, toilet didn’t flush completely, the shower pressure was weak and the paint was peeling in the bathroom. The beds were on the small size not standard size with soft mattresses. The remote control with the small tv didn’t work well. For a Asian hotel this one was one was the pitts, over priced and over rated! Wont stay here again!
Reviewed by: A Yahoo! Contributor from on Dec 21 2007 Smelly I am a female that was stationed in the Philippines in the 1980’s. I do not consider myself pampered but I expect to get what I pay for in a room. If I pay American prices then I want a clean room with a flushable toilet and hot/cold shower that has good pressure, clean standard size beds, a watchable tv, small fridge and polite hotel personnel. My family (husbands Pinoy) and two daughters and I found this hotel to be WAY below those standards. The beds were twin size and when we tried to get standard size the receptionist informed us that twin size mattresses were standard size. The rooms reeked of smoke. The bathroom showed and smelled of mildew. Basically will not stay in this hotel again.
Reviewed by: A Yahoo! Contributor from on Dec 20 2007 Bummer This hotel smells and it has twin beds. I would not recommend it. Service is a bummer but as a tourist traveling with my family I do not fit in twin beds which the hotel claims is tandard size.
Reviewed by: A Yahoo! Contributor from on Dec 19 2007 Overrated The service and rooms are overrated for the price charged. Beds were twin sized not standard. Disappointing for a family on vacation and being confronted with uppity hotel people.
Reviewed by: A Yahoo! Contributor from on Dec 18 2007 My husband and I already told our friends, family & co workers to stay at Heritage Hotel the next time they're in Manila. We liked Heritage Hotel because they deliver on what they promised on their internet home page. The employees are superb and very caring, from the doorman to the kitchen staff. The hotel security is commendable. If you forget to put away your valuables they will double lock your room from the outside and no one can go inside from the cleaners, including yourself without the floor manager opening the door for you. We also liked the fact that they have a shuttle vehicle to bring you to Mall of Asia. We look forward to our staying there again when we return to Manila.
Reviewed by: A Yahoo! Contributor from on Nov 16 2007