JW Marriott Ihilani Resort & Spa at Ko Olina
Island Luxury
Back to JW Marriott Ihilani Resort & Spa at Ko Olina
Initiall arrival was aweinspiring. We reserved Ocean front room for three people and found one king size bed. The room was very nice, a bit outdated and not kept as clean as a 5-star should be. We had to ask for a roll away, but one night we were convined we needed a separate bedroom for the third guest. They moved us to 5th floor and we got a mountain side view and if we stretched our necks really good we could see the beach. The first room had a fridge which we thought we would have in the new room but there was any empty space where one once resided, my husband called the front desk and asked for a fridge, they politely said sure....but hours went by and no fridge...so my husband had to go get one by himself and carry it down to our room. Sticker shock of the $30 a day parking, Luckily we had a car to go eat, since the restaurants were very high priced and we were told that we would get breakfast with our room but we were told no so when we arrived. The computerized monitor at the bedside was a nightmare as when the other guest would turn on a light or off it would also turn out light on or off. All in all the stay was pleasant and the time of year perfect as not too many people and children. Every one seemed tro possess the "Aloha Spirit" . The only other negative was being able to get tours without having to travel into Honolulu. Bottom line it was much nicer than where I'm at right now. Aloha
Reviewed by: A Yahoo! Contributor from on Dec 15 2008
there was no refrigerator in the room. bart and wait staff and front desk was rude. the lights in the room wouldn't work. had red fire ants in the room. the food was poor and overpriced. i woudn't stay here again.
Reviewed by: golfgrll from on Aug 22 2008
amazing trip.. amazing hotel.. everyone was so helpful and nice. we booked a mountainview room and when we arrived we were given a free upgrade to an oceanview. it was nice being on the "private" side of the island.. very calm and quiet. the lagoon was very nice.. not too crowded. i went this trip with my mom and am headed there for my honeymoon next!
Reviewed by: A Yahoo! Contributor from on Nov 06 2007
The resort was beautiful, the staff is friendly, and the view is breath-taking, but the food was overpriced and undercooked (except for Roy's!! Worth every penny). We had to rent a car just to get away from the hotel and get some decent food. If you are looking for seclusion and aren't as concerned with the tourist attractions, this is the perfect place for you. They do offer some bus tours and rides to other parts of the island, but it comes at a steep price and the timing and availability leave room for improvement. Overall though, I'd absolutely go back and recommend this to honeymooners. Families that have an agenda for site-seeing might be disappointed.
Reviewed by: A Yahoo! Contributor from on May 31 2007
This was a wonderful resort. The sevice, staff and setting were all perfect. The only thing I would say is be prepared to drive to go anywhere since it is a little remote. Perfect for being remote though! And there are miles of perfect beaches to explore as well as a wonderful golf course.
Reviewed by: DeeAnne S from on May 22 2007
This place is fantastic!!!! Have stayed there 6-7 times,and can't wait to go back. This July as a matter of fact! The action of Honolulu is only 20-30 minutes,but the Ihilani retains the quiet and charm of Hawaii.
Reviewed by: john from on May 10 2007
The service at the Ihilani was outstanding. We stayed here for 7 days and did not have a single poor experience with any of the staff. Make sure you walk down to the rocks at sunset to see all of the turtles. Our only wish was that there was a bigger pool area. Not much of a pool given the size of the resort. We flew to the Big Island after our 7 days here and stayed at Hilton Waikoloa Village and were very disappointed with the service. The only thing that the Hilton had over the Ihilani was the pool areas (very big with a lot of activities). We would definitely stay at the Ihilani again, but will never return to the Hilton Waikoloa Village.
Reviewed by: A Yahoo! Contributor from on Mar 06 2007
My wife and I stayed 7 nights at Ihilani. We stayed on Marriott Rewards points. The resort was hosting an LPGA Tournament, meaning 2 things: the guests were rarely seenbecause they were watching golf, and the resort was stem to stern crawling with butch women. The week prior, they hosted the NFL Pro Bowl. It seems they like hosting big events, so as a guest, check to see who you will be sharing the hotel with.
Reviewed by: A Yahoo! Contributor from on Mar 05 2007
If busy Waikiki isn't your thing and you want a resort with excellent service, this is your spot. It lacks the vibe and energy of Waikiki and certainly the restaurant choices, but makes up for it with a peaceful setting and superb service. Rooms are big but not huge. Baths are excellent, but towels rather below standard for such a resort. Beds comfy. Lanais large and views, especially to the west-northwest, excellent.
Reviewed by: A Yahoo! Contributor from on Dec 31 2006
This is a beautiful resort on the peaceful side of Oahu. The rooms are spacious and beautifully decorated. The area is really quiet. There is only one other hotel: The Marriott Vacation Club at Ko'Olina. Our room had an enormous door out to the deck with screen doors and sliding shutters allowing us to fall asleep listening the ocean...and the ocean breeze was fantastic. We didn't use the AC once! The balcony had a nice setup with a table, two chairs and a lounge chair. The bathroom was large with a two sinks, a separate soaking tub, a stand-up shower and a closed off toilet area. The beds are very comfortable
Reviewed by: Colleen from on Sep 14 2006
Island Luxury
Back to JW Marriott Ihilani Resort & Spa at Ko Olina
Initiall arrival was aweinspiring. We reserved Ocean front room for three people and found one king size bed. The room was very nice, a bit outdated and not kept as clean as a 5-star should be. We had to ask for a roll away, but one night we were convined we needed a separate bedroom for the third guest. They moved us to 5th floor and we got a mountain side view and if we stretched our necks really good we could see the beach. The first room had a fridge which we thought we would have in the new room but there was any empty space where one once resided, my husband called the front desk and asked for a fridge, they politely said sure....but hours went by and no fridge...so my husband had to go get one by himself and carry it down to our room. Sticker shock of the $30 a day parking, Luckily we had a car to go eat, since the restaurants were very high priced and we were told that we would get breakfast with our room but we were told no so when we arrived. The computerized monitor at the bedside was a nightmare as when the other guest would turn on a light or off it would also turn out light on or off. All in all the stay was pleasant and the time of year perfect as not too many people and children. Every one seemed tro possess the "Aloha Spirit" . The only other negative was being able to get tours without having to travel into Honolulu. Bottom line it was much nicer than where I'm at right now. Aloha
Reviewed by: A Yahoo! Contributor from on Dec 15 2008
there was no refrigerator in the room. bart and wait staff and front desk was rude. the lights in the room wouldn't work. had red fire ants in the room. the food was poor and overpriced. i woudn't stay here again.
Reviewed by: golfgrll from on Aug 22 2008
amazing trip.. amazing hotel.. everyone was so helpful and nice. we booked a mountainview room and when we arrived we were given a free upgrade to an oceanview. it was nice being on the "private" side of the island.. very calm and quiet. the lagoon was very nice.. not too crowded. i went this trip with my mom and am headed there for my honeymoon next!
Reviewed by: A Yahoo! Contributor from on Nov 06 2007
The resort was beautiful, the staff is friendly, and the view is breath-taking, but the food was overpriced and undercooked (except for Roy's!! Worth every penny). We had to rent a car just to get away from the hotel and get some decent food. If you are looking for seclusion and aren't as concerned with the tourist attractions, this is the perfect place for you. They do offer some bus tours and rides to other parts of the island, but it comes at a steep price and the timing and availability leave room for improvement. Overall though, I'd absolutely go back and recommend this to honeymooners. Families that have an agenda for site-seeing might be disappointed.
Reviewed by: A Yahoo! Contributor from on May 31 2007
This was a wonderful resort. The sevice, staff and setting were all perfect. The only thing I would say is be prepared to drive to go anywhere since it is a little remote. Perfect for being remote though! And there are miles of perfect beaches to explore as well as a wonderful golf course.
Reviewed by: DeeAnne S from on May 22 2007
This place is fantastic!!!! Have stayed there 6-7 times,and can't wait to go back. This July as a matter of fact! The action of Honolulu is only 20-30 minutes,but the Ihilani retains the quiet and charm of Hawaii.
Reviewed by: john from on May 10 2007
The service at the Ihilani was outstanding. We stayed here for 7 days and did not have a single poor experience with any of the staff. Make sure you walk down to the rocks at sunset to see all of the turtles. Our only wish was that there was a bigger pool area. Not much of a pool given the size of the resort. We flew to the Big Island after our 7 days here and stayed at Hilton Waikoloa Village and were very disappointed with the service. The only thing that the Hilton had over the Ihilani was the pool areas (very big with a lot of activities). We would definitely stay at the Ihilani again, but will never return to the Hilton Waikoloa Village.
Reviewed by: A Yahoo! Contributor from on Mar 06 2007
My wife and I stayed 7 nights at Ihilani. We stayed on Marriott Rewards points. The resort was hosting an LPGA Tournament, meaning 2 things: the guests were rarely seenbecause they were watching golf, and the resort was stem to stern crawling with butch women. The week prior, they hosted the NFL Pro Bowl. It seems they like hosting big events, so as a guest, check to see who you will be sharing the hotel with.
Reviewed by: A Yahoo! Contributor from on Mar 05 2007
If busy Waikiki isn't your thing and you want a resort with excellent service, this is your spot. It lacks the vibe and energy of Waikiki and certainly the restaurant choices, but makes up for it with a peaceful setting and superb service. Rooms are big but not huge. Baths are excellent, but towels rather below standard for such a resort. Beds comfy. Lanais large and views, especially to the west-northwest, excellent.
Reviewed by: A Yahoo! Contributor from on Dec 31 2006
This is a beautiful resort on the peaceful side of Oahu. The rooms are spacious and beautifully decorated. The area is really quiet. There is only one other hotel: The Marriott Vacation Club at Ko'Olina. Our room had an enormous door out to the deck with screen doors and sliding shutters allowing us to fall asleep listening the ocean...and the ocean breeze was fantastic. We didn't use the AC once! The balcony had a nice setup with a table, two chairs and a lounge chair. The bathroom was large with a two sinks, a separate soaking tub, a stand-up shower and a closed off toilet area. The beds are very comfortable
Reviewed by: Colleen from on Sep 14 2006
Hotel Deals
Travel Deals
Map
City Committee
