Superior Rating
Neighborhood: Allentown
Phone: +1 716 886 2121
Fax: +1 716 886 7942
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Click here to call Holiday Inn Buffalo Downtown Toll Free
Recognized as one of its "Superior" sites by Holiday Inn Worldwide, this downtown hotel in the Allentown District offers exceptional service to its guests and special features such as free incoming faxes and JonQuill's Cafe, a full-service restaurant. Ideal for both the business traveler and the vacationing family, the hotel is close to all the downtown attractions including historic Allentown, Studio Arena Theatre, Shea's Performing Arts Center, and the Wilcox Mansion (site of Teddy Roosevelt's inauguration).
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168 rooms in total. Singles From USD 99. Doubles From USD 99. Triples From USD 109. Extra Bed From USD 10. Check In: 3p. Check Out: Noon.
Laundry Service, Restaurant, Television, Parking, Safe Deposit, Bar, Internet Access, Swimming Pool, Disabled Access, Air Conditioning, Sauna, Whirlpool, Pets Allowed, Non-smoking Rooms, Fitness Club.
There are meeting and banquet facilities to accommodate up to 250.
Special packages starting at USD78
Hart Hotels/ICT Hotels
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Reviewed by: Jennifer from Newport, Mi., USA on Mar 6, 2006
very upset
I am completely dis-satisfied at the incompetence of the staff at the front desk! When we checked in on Feb. 23rd, we had asked the girl working the front desk if we could stay at your hotel. She said yes and offered to cancel our original reservation at the other holiday inn in buffalo. She never cancelled that reservation and my friends card was charged from the other holiday inn. When you tried to charge my friends card, of course it did not go through b/c of the other hotel charging it! Than we were locked out of our hotel every morning b/c your clerk could not get an authorization on that credit card! It was completely aggrivating to say the least. Than in order to stay another night (for saturday 2/25), I had to give your clerk my credit card as a "just in case" because we were still waiting for the credit on my friends credit card from the other holiday inn. I never authorized my credit card to be charged and I am waiting for a credit! My friends credit card was credited from the other hotel! I spoke with Brian on 3/06/06 and he said I need to have my friend call to authorize a charge to his credit card! My friend was at your front desk every morning we were there trying to get this handled, and all Brian could say is "I need him to call me"!
Would you recommend this to a friend?
No
Why? / Why Not?
I will recommend every other hotel! We go out to Buffalo about 4 times a year and stay in various hotels and I can say without doubt that this was completely upsetting! You have 4 very upset guest's!
Excellent Hotel
Let me start by saying that I've had to travel to Buffalo on business about 30 times in the last...
Reviewed by:Todd from on Mar 24 2009
Good Experience
I personally had a good time. The neighborhood wasnt great, but it was at a good location due to it...
Reviewed by:Dee from on Feb 22 2009
