British Colonial Hilton Nassau
A tradition of luxury
Back to British Colonial Hilton Nassau
Despite reading some negative reviews, we were happy that we decided to stay at the British Colonial Hilton while on a recent eight day family holiday in the Bahamas. Contrary to the reviews, we found all the staff including housekeeping (especially Judy) to be genuinely warm, friendly and extremely helpful. We experienced the warm hospitality from the moment we were greeted at the check-in desk by Leneisha to the day we left. We would like to specially mention all the staff on the Executive floor. They went out of their way to make our stay relaxing, comfortable and enjoyable. Our room was also spacious and nice. While enjoying the good ocean, beach and pool view from our room, we were able to watch cruise ships as they come in each day to dock nearby.
Reviewed by: A Yahoo! Contributor from on Aug 22 2009
I liked this hotel. A few people on staff need a little "refresher" in hospitality. The only thing I did not like was the size of the rooms. They are TINY!!! not that I spent much time in my room. But still, the bed took up half of our room. Aside from that, we had a good view of the beach, watched the cruise ships dock. Loved the bathroom shower!! clear glass, a bit on the small side though. A pleasant experience for both myself and my honey. We will come here again.
Reviewed by: lypglossqueen from on Jun 09 2009
There is nothing to dislike about this place ....every girls dream SUN~SHOPPING~CASINO~BEACH he he a great place very nice and friendly staff a perfect good bye present in 2003 =)
Reviewed by: Sandy from on Dec 14 2008
There is absolutely nothing at all that my wife and myself disliked. In fact we LOVED this place.
Reviewed by: Angelo from on Apr 21 2008
This is a beautiful hotel. The water is awesome. The pool was great. Some of the staff (Phillip and Gerrard) were really nice and fun to talk to. However, the vast majority of the staff really had a poor attitude. A 15% gratuity is automatically added to every food or drink item and the service reflects the fact that they don't have to work for it. The price for everything is over the top outrageous. $15 for a hamburger (plus 15%). The Fish Fry area of town was very sub par in terms of quality food and was pretty expensive too. So we found it better to pay the extra at the hotel and have pretty good food. Paradise Island is fun and we spent quite of bit of time over there, but the reality is the Hilton is a good business travel hotel, not a good place for a vacation. Further, the rooms were clean and bed comfortable, but very tiny, and the windows don't open. And the internet is $20 per day.
Reviewed by: ErinF from on Apr 13 2008
I was overly dissatisfied with the disorganized nature of the Bahamas, and the Hilton didn't escape this disorganization. This hotel wasn't concrete on correct departure dates, which was annoying and led to many confused phone calls from hotel staff. The room was very clean, but loud and tiny. I could hear everything from the room next door, but maybe it's because I felt like I was in a closet. Also, my room was far too cold.
Reviewed by: A Yahoo! Contributor from on Mar 14 2008
I liked every thing about this place. The place has class. The service, the location, the cleanliness, and the value, everything was fantastic. I had a wonderfull time there.
Reviewed by: A Yahoo! Contributor from on Feb 01 2008
Nice hotel, staff is like anywhere in the carribean : "you are a customer but don t ask too much" they have a real attitude!
Reviewed by: A Yahoo! Contributor from on Aug 26 2007
Courtious & Polite. The wait staff was very Professional and simply put, Brilliant! We enjoyed everyone at the hotel. From the moment we walked in the door until the day we left they all knew us by name. The staff went out of their way to make our stay comfortable and enjoyable! We found it very easy to get around Nassau and some of the other out islands. The food was excellent every where we went including the hotel. The breakfast was lovely and dinner was even better. From sailing in the evening with champayne and cheese to scooting around town on motor bike, visiting landmarks, gambling at the casino's or just shopping it was a real surprise! Our last stay was Feburary 2007 and we are on the way back!!!!
Reviewed by: A Yahoo! Contributor from on Jul 19 2007
In May 2007 my wife and I spent a week in the Bahamas at the British Colonial Hilton. The Hilton is all about Location, Location and Location. Hilton all the way, an attentive and friendly staff, its own private beach, makes this a fine choice to enjoy the Bahamas.
Reviewed by: A Yahoo! Contributor from on Jul 18 2007
A tradition of luxury
Back to British Colonial Hilton Nassau
Despite reading some negative reviews, we were happy that we decided to stay at the British Colonial Hilton while on a recent eight day family holiday in the Bahamas. Contrary to the reviews, we found all the staff including housekeeping (especially Judy) to be genuinely warm, friendly and extremely helpful. We experienced the warm hospitality from the moment we were greeted at the check-in desk by Leneisha to the day we left. We would like to specially mention all the staff on the Executive floor. They went out of their way to make our stay relaxing, comfortable and enjoyable. Our room was also spacious and nice. While enjoying the good ocean, beach and pool view from our room, we were able to watch cruise ships as they come in each day to dock nearby.
Reviewed by: A Yahoo! Contributor from on Aug 22 2009
I liked this hotel. A few people on staff need a little "refresher" in hospitality. The only thing I did not like was the size of the rooms. They are TINY!!! not that I spent much time in my room. But still, the bed took up half of our room. Aside from that, we had a good view of the beach, watched the cruise ships dock. Loved the bathroom shower!! clear glass, a bit on the small side though. A pleasant experience for both myself and my honey. We will come here again.
Reviewed by: lypglossqueen from on Jun 09 2009
There is nothing to dislike about this place ....every girls dream SUN~SHOPPING~CASINO~BEACH he he a great place very nice and friendly staff a perfect good bye present in 2003 =)
Reviewed by: Sandy from on Dec 14 2008
There is absolutely nothing at all that my wife and myself disliked. In fact we LOVED this place.
Reviewed by: Angelo from on Apr 21 2008
This is a beautiful hotel. The water is awesome. The pool was great. Some of the staff (Phillip and Gerrard) were really nice and fun to talk to. However, the vast majority of the staff really had a poor attitude. A 15% gratuity is automatically added to every food or drink item and the service reflects the fact that they don't have to work for it. The price for everything is over the top outrageous. $15 for a hamburger (plus 15%). The Fish Fry area of town was very sub par in terms of quality food and was pretty expensive too. So we found it better to pay the extra at the hotel and have pretty good food. Paradise Island is fun and we spent quite of bit of time over there, but the reality is the Hilton is a good business travel hotel, not a good place for a vacation. Further, the rooms were clean and bed comfortable, but very tiny, and the windows don't open. And the internet is $20 per day.
Reviewed by: ErinF from on Apr 13 2008
I was overly dissatisfied with the disorganized nature of the Bahamas, and the Hilton didn't escape this disorganization. This hotel wasn't concrete on correct departure dates, which was annoying and led to many confused phone calls from hotel staff. The room was very clean, but loud and tiny. I could hear everything from the room next door, but maybe it's because I felt like I was in a closet. Also, my room was far too cold.
Reviewed by: A Yahoo! Contributor from on Mar 14 2008
I liked every thing about this place. The place has class. The service, the location, the cleanliness, and the value, everything was fantastic. I had a wonderfull time there.
Reviewed by: A Yahoo! Contributor from on Feb 01 2008
Nice hotel, staff is like anywhere in the carribean : "you are a customer but don t ask too much" they have a real attitude!
Reviewed by: A Yahoo! Contributor from on Aug 26 2007
Courtious & Polite. The wait staff was very Professional and simply put, Brilliant! We enjoyed everyone at the hotel. From the moment we walked in the door until the day we left they all knew us by name. The staff went out of their way to make our stay comfortable and enjoyable! We found it very easy to get around Nassau and some of the other out islands. The food was excellent every where we went including the hotel. The breakfast was lovely and dinner was even better. From sailing in the evening with champayne and cheese to scooting around town on motor bike, visiting landmarks, gambling at the casino's or just shopping it was a real surprise! Our last stay was Feburary 2007 and we are on the way back!!!!
Reviewed by: A Yahoo! Contributor from on Jul 19 2007
In May 2007 my wife and I spent a week in the Bahamas at the British Colonial Hilton. The Hilton is all about Location, Location and Location. Hilton all the way, an attentive and friendly staff, its own private beach, makes this a fine choice to enjoy the Bahamas.
Reviewed by: A Yahoo! Contributor from on Jul 18 2007
