Westin St. Francis (The)

Sophisticated Urban Elegance

Back to Westin St. Francis (The)

Rating
Avoid at all cost
Over priced, and over rated. Dirty hotel. I saw some trash next to the elevators that was not picked up for three days. Rude staff, too filled with their delusions of this dump they call a hotel. A motel 6 would be better. Location is good, there are other hotels in the area. I will never stay at this place, even for free. What a dump.

Reviewed by: A Yahoo! Contributor from on Jul 10 2009

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RIP OFF
PRICEQUOTED WAS NOT HONORED AT CHECK OUT.ROOM SERVICE TRAY WAS LEFT OUT SIDE OF DOOR 3 DAYS. REMOVED TO ELEVATOR BY US. BEER FOUND UNDER BATHROOM SINK RECEIPT DATED 2006. THIS PLACE IS OVER RATED AND MISLED US ON PRICING WHEN RESERVATIONS WEREMADE. THE MANAGER WOULD NOT SPEAK TO US ON CHECK OUT. NOW WE KNOW WHERE NOT TO STAY IN SANFRANCISCO .COFFEE IN THEIR LOBBY IS 3.69 ACUP IT IS ONLY 2.19 AT THE AIRPORT. WE WILL MARK THIS UP FOR A LESSON LEARNED. OUR GROUP HAD A TOTAL OF 3 ROOMS SO THEY HAVE LOST A FEW FREQUENT TRAVELERS.

Reviewed by: tired from on May 19 2009

RatingRating
What century are they living in??
Overpriced; under value. This place is a come on of over priced add-ons. There is NO justification to charge $15/day for Internet access.. in fact, wireless was FREE at this very hotel a few years ago. AND they CHARGE for access to the gym... $12/day. What century are they living in? Only restaurante open after 7:30PM is the over priced Miro where they forgot that we are in the worst recession since the Great Depression. The bar menu has $20 plates and when the food comes it is $2/bite. Ridiculous! Go ionly if you have money to burn

Reviewed by: A Yahoo! Contributor from on Feb 05 2009

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Excellent hotel in the heart of everything!
Chinatown, SFMOMA, world-class shopping, are all within walking distance! Forget getting a car!

Reviewed by: A Yahoo! Contributor from on Sep 30 2008

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Centrally located
This is a very nice hotel, but it's a gamble on how nice a room you will get. The old part of the hotel has bigger rooms for the most part, that are "regal" but the new towers have the better views of the City. You are paying for the location as well as the hotel room, so it is expensive. You will have to pay to park, but in S.F. that is the way it is, no getting around it unless you want to do the taxi thing. You can walk everywhere for shopping and eatting from this hotel. Chinatown is only a few blocks away. The Curan Theater is one block away, along with a few bars. Other attractions, such as the zoo, the beach, Golden Gate Park, Golden Gate Bridge, Pier 39, ect will require sometype of transportation to and from if you stay at this hotel. I will continue to stay at this hotel when I come to S.F. overnight.

Reviewed by: MikeNorCal from on Jul 14 2008

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Good Hotel
I stayed here on march 11,2008, it has excellent location and staff is cooperative service is prompt . we stayed in old tower our room was beautiful ansd spacious but the bathroom was old it needs upgrade overall good hotel

Reviewed by: A Yahoo! Contributor from on Mar 15 2008

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Probably won't be back
The room was lovely and the bed was very comfy, but there was a very loud bar apparently outside across the street and it sounded like the band was playing in our room until very late, both nights we were there. They particular seemed to favor Jimmy Hendrix. It was very loud and annoying. Also the vanity in the bathroom was cracked at the corner and it had been taped back together with packing tape. I really expected a bit more than that from such a nice hotel.

Reviewed by: A Yahoo! Contributor from on Mar 01 2008

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NOT WORTH THE TROUBLE OR EXPENSE
We were expecting a nice room for the price and hotel rating and to our dismay, the room was tiny with a twin bed on the older part of the building. No insulation whatsoever. We could hear conferences going on and loud music in their function rooms vibrating through the guest rooms till 1:30 AM and the best remedy the manager could give us was EARPLUGS...now is this a joke??? You book an expensive room to be comfortable in the hope of getting a good nights' sleep and you end up using earplugs. If sleep is of importance to you...DON'T book at this hotel!!!

Reviewed by: A Yahoo! Contributor from on Sep 03 2007

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Bad Experience
I stayed at the Westin for a few days during the summer of 2007 in the "main" area. The room was very tiny. There was only enough room for my bed, a television and a tiny dresser. The carpet was green and obviously very old. Nothing in the room was grand or luxurious and I had NO view. I paid $345.00 per night for that. AND in addition to the $345.00 per night, they held $150 per night on my card for "incidentals." The service was great and everyone was efficient. the bathrooms were small but the showerheads were nice. The only good thing about the Westin is the fitness center. There I sought relief. I would workout for an hour, at $12.00 per day, take a long shower, put on a Westin plush white robe, and sit and drink tea and read for an hour. It was the only saving grace for the Westin. I would rather have stayed at Hotel Nikko or the Hilton. That is what I suggest you do!!!!!!

Reviewed by: A Yahoo! Contributor from on Aug 19 2007

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San Fran's Best!
This is one of the best hotels I have ever stayed at; it's not only clean and nice, but it's right in the heart of a lot of stores to shop at.

Reviewed by: pono k. from on Jul 13 2007
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